Episode 9

Is Customer Service Dead?

Companies that deliver excellent customer service take the time needed to understand the needs of their unique customer base.

Great customer service means consistently meeting customers' expectations!

Great customer service is quick, easy, personalized, and empathetic!

About the Podcast

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From Battle to Business

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About your host

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Dean Van Dyke

Dean Van Dyke is a business strategist and Fractional COO. He supports small business owners in creating actionable strategies and structures around their businesses to gain momentum toward their vision. As you're looking at revenue challenges, trying to find savings opportunities, or worrying about employee turnover, you need an outside advisor to bounce ideas, work through challenges, or just be 'in it' with you. His clients don't make decisions without calling Dean first. You can visit his website at (https://www.deanvandyke.com) or connect with him on LinkedIn (https://www.linkedin.com/in/deanvandyke/) to learn more.